Cancellation and Refunds
You're in control.
How to stop receiving updates, remove your card, or raise a concern about a charge.
AlarmRoyale is not released yet. Early-access signup is free and this website does not take payments, so there is no website signup charge to refund.
Leave early access
Email info@alarmroyale.com to leave the email list. You can also ask us to delete your signup details. See our Privacy Policy.
Stop using stakes in the app
You can remove your saved card at any time. Alarms with a stake stop working when you do. There is no subscription today.
Raise a refund request
If you believe you were charged incorrectly, contact info@alarmroyale.com. Include the email address you use for the app, the date of the charge, and why you believe it is incorrect. Do not send your full card number, card security code, or passwords.
The app's payment and refund arrangements will be available before real stakes are enabled. Nothing on this page limits your statutory rights.
Dispute a charge
If you do not recognise a charge or disagree with it, contact us using the email address above. You can also contact your card provider about its dispute process.
How charges work
The app is free. You are only charged if you fail an alarm. When saving a card in the app, you authorise AlarmRoyale to charge your chosen stake if you do not scan your registered object before the deadline, including while you are not using the app. Our Terms of Service explain this authorisation.